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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joseph Hosier

September 15, 2023

5  out of  5 rating by Joseph Hosier
"Everyone at Jake Stanley State Farm is very friendly and professional. I really liked Haven and her willingness to help me pay my bill over the phone."

Will Hutchins

September 15, 2023

5  out of  5 rating by Will Hutchins
"All around great office and amazing people at this agency. Jenny and Kaley are always there when you need them and Haven and Nydia are always there to make sure you have the right coverages and the best rates. Would recommend them to anyone I know."

Carolina McMeans

September 9, 2023

5  out of  5 rating by Carolina McMeans
"Stop what you are doing and get a quote! We finally bundled our home and auto. Haven made the process smooth and easy. She was extremely patient with all our questions and concerns."

Byran McMeans

September 9, 2023

5  out of  5 rating by Byran McMeans
"Haven was awesome. She helped me and my wife update our home owners policy and bundle our auto insurance as well. She was extremely helpful and walked me through each step of the process."

Floyd Hall

September 8, 2023

5  out of  5 rating by Floyd Hall
"Great experience taking with Nydia Countryman. We called in just shopping around for auto rates, and after speaking with Nydia, she was able to get us auto, & home insurance. Saving us lots of money. She was very pleasant, professional & knowledgeable..She is a great asset to the company..we will be recommending our family and friends...thanks ..."

Janette Arruda

September 7, 2023

5  out of  5 rating by Janette Arruda
"State Farm Ins Co is the best. Nydia did a great job helping me understand my policy. Thank you Nydia"

jonathan jarrard

September 7, 2023

5  out of  5 rating by jonathan jarrard
"Great people! Have had a great experience with both Jake as well as Haven!"

Chris Render

September 7, 2023

5  out of  5 rating by Chris Render
"I received the best customer service from Haven at State Farm. She’s very nice and patient with helping me with the best insurance policy that fits our needs. Thanks Haven!"

Sahand Golpayegany

September 3, 2023

5  out of  5 rating by Sahand Golpayegany
"Haven helped me set up my car insurance policy very efficiently and helped explain what my policy entailed."

Princess Sky

August 25, 2023

5  out of  5 rating by Princess Sky
"Haven was very helpful with helping me chose my renter insurance. She even tried to bundle my package with auto to make it cheaper . She was swift and very personable."

David Knox

August 17, 2023

5  out of  5 rating by David Knox
"Good people, great service. Enthusiastic about your satisfaction."

Andrew Beck

August 16, 2023

5  out of  5 rating by Andrew Beck
"Hey I just want give a big thanks to nydia she was very friendly and very helpful with getting me the best quote for full coverage insurance out of four quotes I had gotten from other companies thanks again nydia"

Lisa Egan

August 13, 2023

5  out of  5 rating by Lisa Egan
"Always willing to help. Friendly and professional. Treat you like family, in a good way 😉!"

Lynn Massengale

August 11, 2023

5  out of  5 rating by Lynn Massengale
"Brandon is a great asset to State Farm! Professional, courteous, patient, smart,etc… Jake, you chose wisely 😊"

Jenna Johnson

August 11, 2023

5  out of  5 rating by Jenna Johnson
"I worked with Haven to get my car and house insured after another company raised my rates tremendously. She made everything very easy and was able to get me awesome rates and coverage!"

Felix Higgins

August 11, 2023

4  out of  5 rating by Felix Higgins
"Dependable and always helpful."

Travis Davis

August 9, 2023

5  out of  5 rating by Travis Davis
"My agent Haven is a consummate professional who is always friendly, thorough, and empathetic. Whenever I've had an issue or questions, her upbeat personality never wavered. I highly recommend their services... Haven will take excellent care of you!"

Clay Mimbs

August 8, 2023

5  out of  5 rating by Clay Mimbs
"Haven is extremely helpful and knowledgeable, she makes the insurance process smooth and always is ready to answer questions and help provide insightful guidance."

Stephanie Walters

August 1, 2023

5  out of  5 rating by Stephanie Walters
"We received the best help from Haven. She met all our needs, thoroughly went over every detail and broke everything thing down for us to make sure we was getting the best rates. I've never had anyone break down each category for me without even asking her to and explain exactly what it covers the way she did. Excellent customer service!! Thank you so much!!"

Lisa Young

July 21, 2023

5  out of  5 rating by Lisa Young
"Great customer service from all the agents I’ve spoken with. Took their time to make sure I was getting the best auto rates for my entire family. Jenny Newsom is great handling all our serving needs. She’s kind, patient, knowledgeable and responds quickly to any questions I have. It’s a pleasure working with Jenny and the entire team."

Mark Love

July 20, 2023

5  out of  5 rating by Mark Love
"I transitioned my family’s car and home owners policy to State Farm. Haven Crump did an awesome job of walking me through the process to get the best combination of coverage and discounts. We were able to save a significant amount of money by switching to State Farm. Great experience. Reach out to see what State Farm can do for your family."

Bill Philmon

July 13, 2023

5  out of  5 rating by Bill Philmon
"Haven and Naydia were extremely helpful and patient with me on my decision to switch from USAA to State Farm for auto insurance."

Judith Maurer

June 29, 2023

5  out of  5 rating by Judith Maurer
"I had the opportunity to deal with Nydia Countryman about changing our Auto and Home policies. After much discussion, she had us with a new Auto and Home policy for less than the last one. She is a very knowledgeable agent and extremely helpful! I look forward to working with her in the future! Jake, you are fortunate to have such a good staff!"

Juan Valentin

June 22, 2023

5  out of  5 rating by Juan Valentin
"Jenny was great with all the concerns I had about my policy. She was very polite and helpful."

RaeAnna Hogle

May 19, 2023

5  out of  5 rating by RaeAnna Hogle
"Despite my husband and I being A-1 drivers for probably a decade, our coverage with Geico skyrocketed to unreasonable prices simply because "the rates in our area went up." One day after work, my husband told me he had complained about this to one of his buddies over their lunch break. His friend recommended we call Haven. The advice could not have been more spot on! Haven -- while not only being an absolute delight to speak with -- quite literally lowered our premium by $1,000. She even explained how, yes, our bill will naturally rise as time goes on -- but it would only be by 3-7% (State Farm's average), and would never jump up hundreds of dollars in mere months. On top of that, we now have better coverage than we previously had. You can't beat that! tl;dr 11/10 will recommend Haven to everyone now!"